Refund Policy

Last Updated: March 15, 2024

1. Service Refunds

We offer refunds under the following circumstances:

• Service cancellation before work begins
• Failure to deliver agreed services
• Significant deviation from repair requirements
• Technical issues preventing service delivery

2. Parts and Materials

Our parts and materials policy includes:

• Unused parts may be returned for credit
• Custom-ordered parts are non-refundable
• Materials used in repairs are non-refundable
• Original parts must be returned in original condition

3. Service Deposits

Our deposit policy includes:

• 50% deposit required for extensive repairs
• Deposit refundable if service cancelled before work begins
• Non-refundable after work has commenced
• Deposit applied to final service cost

4. Warranty Claims

Our warranty policy includes:

• 30-day warranty on all repairs
• Warranty covers workmanship and materials
• Normal wear and tear excluded
• Warranty repairs performed at no additional cost

5. Refund Process

To request a refund:

• Submit request in writing
• Include service details and reason
• Allow 5-7 business days for review
• Refunds processed within 14 days

6. Exceptions

Refunds will not be provided for:

• Completed work meeting requirements
• Client's change of mind after service
• Normal wear and tear
• Additional services requested

7. Payment Methods

Refunds will be issued through:

• Original payment method
• Store credit for future services
• Processing fees may apply
• Currency conversion at current rates

8. Contact Information

For refund-related questions, please contact us at:

• Email: refunds@renqor.com
• Phone: (555) 123-4567
• Address: 123 Cobblers Lane, Artisan District, AC 12345